The Power light blinks. See your browser’s documentation for specific instructions. Make sure that the carriage moves freely Follow these steps to make sure that the carriage can move freely in the product. Ink level warnings and indicators provide estimates for planning purposes only. Already have an HP account? Solutions Follow the solutions in the order presented to resolve the issue.

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If the cartridges are not compatibleskip to Solution five to replace the cartridges.

We are unable to determine your warranty status for the product and serial number provided. Select your operating system and versionChange Detected operating system: Do not remove both cartridges at the same time.

Open the product cover.

Blinking Lights on the HP Deskjet , dt, and Printer Series | HP® Customer Support

Removing and reinstalling the cartridge might help. Select your desired files and a list of ceskjet will be sent by email. Plug the printer directly into a wall outlet Disconnect the power cord from the rear of the product. If one or both cartridges are low on ink, consider replacing the cartridges. Remove any clear protective tape from the nozzles. You must unplug the power cord to move the carriage by hand to avoid the risk of electrical shock. Asia Pacific and Oceania.

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Open download list If the carriage is stuck on the left sidemove the carriage to the right side of the product.

Maintaining updated HP Deskjet software prevents crashes and maximizes hardware and system performance. Reinsert the cartridges Hold the cartridge by its sides with the nozzles toward the product, and then insert the cartridge into its slot. See your browser’s documentation for specific instructions. If these steps resolved the issue69433 the test page printsthere is no need to continue troubleshooting.

Apply a moderate amount of pressure to remove any dust or dirt buildup. Do not touch the copper-colored electrical contacts or the ink nozzles. HP Deskjet Drivers Download Not sure which drivers to choose? Lower the output tray. If the paper tears while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain des,jet the product.

HP Deskjet 6943 Ink Cartridges

Clean the rollers inside the duplexer with the damp cloth. Modify your browser’s settings to allow Javascript to execute.

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Please return to the product information page and verify the numbers provided or try again later. If the issue persistscontinue with the next solution.

HP Customer Support – Software and Driver Downloads

You are downloading ceskjet software. Open the product cover, if it is not already open. Product sold without warranty: Do not touch the electrical contacts or the ink nozzles on the cartridge.

If the left Print Cartridge status light blinks, the left tri-color cartridge is the problem cartridge. Check the carriage path Follow these steps to check the carriage path.

You must follow these solutions in the order presented to resolve the issue. This tool will download and update the correct HP Deskjet driver versions automatically, protecting you against installing the wrong Deskjet drivers.